Service and Compliance

We are committed to providing high-quality services to our customers. However, we understand that sometimes unexpected events happen. If you are not satisfied with our services, please let us know.

Complaint handling procedure

If you wish to review our full complaints procedures, please request a copy by email to this address; complaints@baltnetclaims.co.uk

If you are not satisfied with our response or the complaint is not resolved within the period of eight weeks, you can contact Financial Ombudsman.

Financial Ombudsman

Exchange Tower

Harbour Exchange

London

E14 9SR

0800 023 4567

https://www.financial-ombudsman.org.uk;